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Behavioural Case Registration

We’ll need your and your pet’s details to register with our clinics. This should not take longer than 2 minutes to complete.

Please complete the form below to help us understand your dog and needs best. The more detail the better, so that we can begin our journey together. These details will be shared with Green Dog Dog Training – our partners in behavioural support.

Section A | Personal Details
Section B | Animal Details
Section C | Dog Health
Section D | Behaviour
Section E | Background Information

If you’d like to complete this form in your own time you can download this form and take this directly to your vet for completion and return.

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We've got this!

Great news, we’ve got your registration form.

What happens now?

Our team will review your registration and speak to your vets to arrange any paperwork if required. Once we’ve got everything together we’ll send you an email to book an appointment and follow up with a call. Expect to hear from us in no more than 10 days time (usually much sooner).

Ready to book an appointment now?

We have sent you an email with login details for your new account so that you can provisionally book an appointment online. 

Rehabilitation Products

We've curated a range of rehabilitation products we recommend from our partners at Amazon, Therapevo, and Zoomadog so that you can get them quickly and at the best possible price.

Zoomadog

Our friends at Zoomadog are the UK's No 1 Online Shop for Specialist Dog Health Needs. We've worked with them on training programmes to gain a deep understanding of products and how to properly size and fit mobility aids.
Browse Zoomadog

Our Unique Discount Code

'CANINE FITNESS'

Add as a coupon code at checkout

Balance Pad

Buy Now

Cavaletti Poles

Buy Now

Dog Car Ramp

Buy Now

Dog Car Steps

Buy Now

Dog Boots

Buy Now

Flagline Harness

Buy Now

Help Em Up Harness

Buy Now

Lickimats

Buy Now

Massage Book

Buy Now

Non-slip Mats

Buy Now

Pet Remedy

Buy Now

Photizo Vetcare

Buy Now

Raised Feeder

Buy Now

Walkin Wheels

Buy Now

Wobble Cushion

Buy Now

Therapevo Powercure Pro

A large number of our patients benefit from laser treatments. This has previously been the preserve of clinic treatments but thanks to our partnership with Therapevo you can now provide treatment at home.
Discover Powercure Pro

Our Unique Discount Code

'CANINE FITNESS'

Add as a coupon code at checkout

Supplements

Supplements are an absolute minefield so we've done the research for you and curated a list of products that we recommend.

Antinol®

Antinol® is our number one recommended joint supplement based on the volume of scientific evidence that supports it along with client feedback and our personal use. They also offer a money back guarantee. We've also negotiated an exclusive discount code below for a discount on each purchase.
Order Antinol Supplements

Our Unique Discount Code

'CANINE FITNESS'

Add as a coupon code at checkout

Riaflex Canine Joint Plus

Buy Now

Riaflex Green Lipped Muscle

Buy Now

Protexin Dasuquin

Buy Now

We may receive commission on sales of these products but this does not affect our choice of recommendation.

Add Policy Number

Making A Claim

We aim to complete insurance requests within 3 to 5 working days. Each insurance policy and insurer are different in the way they work so please contact your insurer directly. Below are commonly used insurer details:

Animal Friends

We have a special Pawtal that we can make claims through. Simply email us the dates you wish to claim for and we'll do the rest.
Email Us

Direct Line

Download your receipts and clinical history from our portal and submit your claim via the Direct Line customer portal. They will contact us directly.
Visit Claim Portal

Insurance Emporium

Typically The Insurance Emporium require paper forms to be completed which are available through their portal. Bring a printed copy with the first side completed to any of our clinics.
Visit Claim Portal

ManyPets

Download your receipts and clinical history from our portal and submit your claim via the ManyPets customer portal. They will contact us directly to add additional information.
Visit Claim Portal

Pet Plan

Typically Pet Plan require paper forms to be completed. Download this form and bring a printed copy with the first side completed to any of our clinics.
Download Form

Tesco (RSA Group)

Typically Tesco require paper forms to be completed. Download this form and bring a printed copy with the first side completed to any of our clinics.
Download Form

Waggle

Download your receipts and clinical history from our portal and submit your claim via the Waggle customer portal. They will contact us directly to add additional information.
Visit Claim Portal

Update Your Pet's File

Account Settings

Reach out. We're here for you!