We’ll need your and your pet’s details to register with our clinics. This should not take longer than 2 minutes to complete.
As soon as you’ve registered we get straight to work so that your pet can get the treatment they need as quickly as possible.
In order to register you with us the Veterinary Surgeons Act requires us to arrange a referral for your pet. This means the Vet must ‘prescribe’ Veterinary Physiotherapy. Don’t worry though – we take care of everything immediately after you have registered and will arrange for your vet to issue this prescription to us.
In the meantime you’ll receive access to our online portal (please check your emails) and you can provisionally book a consultation. Otherwise, don’t worry, as soon as your paperwork is back we’ll contact you to book a consultation.
Once we have your pet’s referral paperwork treatment can commence.
Unless your pet is under the care of another Veterinary Neuromuscular Therapist (such as at a Veterinary Hospital) we start all new clinical cases with a detailed top-to-tail clinical assessment. If your pet is under the care of another specialist referring for Hydrotherapy only please let us know in this form.
Our consultation process allows us to provide you with an absolutely bespoke treatment plan for your pet, give you exercises and home care advice for your pet and answer any questions you have about the ongoing care of your dog. Every single pet is different and this is a critical step to ensuring that the care we provide delivers results – you are more than a number to us – we care about outcomes.
If you’d like to complete this form in your own time you can download this form and take this directly to your vet for completion and return.
Great news, we’ve got your registration form.
What happens now?
Our team will review your registration and speak to your vets to arrange any paperwork if required. Once we’ve got everything together we’ll send you an email to book an appointment and follow up with a call. Expect to hear from us in no more than 10 days time (usually much sooner).
Ready to book an appointment now?
We have sent you an email with login details for your new account so that you can provisionally book an appointment online.
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We aim to complete insurance requests within 3 to 5 working days. Each insurance policy and insurer are different in the way they work so please contact your insurer directly. Below are commonly used insurer details: